San Clemente, CA, February 23, 2021 – CISSDM, announced today that CRN®, a brand of The Channel Company, has named CISSDM to its 2021 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. The list, released annually, recognizes the leading North American solution providers that have demonstrated innovative and forward-thinking approaches to managed services. These services help end users improve operational efficiencies and navigate the ongoing complexities of IT solutions, while maximizing their return on IT investments.
With cutting-edge approaches to delivering managed services, MSPs have become an integral part of the success of businesses worldwide. They help empower organizations to leverage complex technologies, keeping a strict focus on their core business without straining their budgets. CRN’s 2021 MSP 500 list identifies the market’s key managed services players who are setting themselves apart with best-of-breed solutions that provide the business outcomes customers need.
The MSP 500 list is divided into three sections: the MSP Pioneer 250, recognizing companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite 150, recognizing large, data center-focused MSPs with a strong mix of on-premises and off-premises services; and the Managed Security 100, recognizing MSPs focused primarily on off-premises and cloud-based security services.
CISSDM was selected based off its continued ability to effectively provide custom wide area network (WAN) services around network infrastructure, SD-WAN, VoIP, and internet access solutions for enterprises. During 2020, CISSDM completed many complex, large-scale SD-WAN deployments and continued to work with the best SD-WAN players in Gartner’s Quadrant: Cisco, VMWare by Velocloud, Fortinet, CloudGenix, Palo Alto, and more. CISSDM’s managed services offers proactive 24/7 support towards all of these SD-WAN platforms and all associated internet and/or MPLS connections.
In addition, CISSDM continued to grow its field services operations to roughly 25,000 dispatches in 2020, by a network of 100,000 field services technicians across the nation. Even while in a pandemic, clients still relied on CISSDM for field services, break/fix services, and onsite installations as they returned to business as normal – many projects focused on physical contact prevention and PPE installations, contactless delivery solutions, and social distancing precautions as a response to COVID-19.
“Effective MSPs enable companies to focus on their core objectives while improving the quality and reliability of their cloud computing capabilities,” said Blaine Raddon, CEO of The Channel Company. “The solution providers on CRN’s 2021 MSP 500 list deserve recognition for their innovative and forward-thinking approaches to managed services, and the ability to optimize operational efficiencies and systems to maximize return on investments.”
“We started the company in 2008 during a national recession to help clients design custom wide area networks (WAN) solutions to help reduce costs while enhancing network performance and reliability, leveraging best of breed VPN and internet technologies. 2020 presented a number of the same unique financial challenges as 2008. Despite the pandemic, we are proud to have serviced our enterprise customers in their time of need – we continued to serve them by completing and managing their IT projects while accommodating their financial needs. Partners and enterprise customers continue to return and rely on CISSDM for its expertise in networking and managed services,” said Matt Miller, President and Co-Founder of CISSDM.
The MSP 500 list will be featured in the February 2021 issue of CRN and online at www.CRN.com/msp500.
CISSDM, North America’s premier enterprise SD-WAN, Aggregation, & UCaaS provider has designed and supported complex WAN solutions since 2008. CISSDM’s six-phase delivery model accelerates the adoption of SD-WAN. With a team of SD-WAN engineers and 100,000 field service technicians, CISSDM manages the SD-WAN deployment from their 10,000 square foot PCI/HIPAA/SOC2 compliant staging facility. CISSDM’s ITIL-certified engagement managers ensure on-time circuit installation and project delivery. CISSDM generates over half a million support cases a year from 45,000 SD-WAN assets under our management that is remediated by our redundant Advanced Support Centers spanning over 25,000 square feet in California and Idaho. Learn more at www.cissdm.com.
About The Channel Company
The Channel Company enables breakthrough IT channel performance with our dominant media, engaging events, expert consulting and education, and innovative marketing services and platforms. As the channel catalyst, we connect and empower technology suppliers, solution providers and end users. Backed by more than 30 years of unequalled channel experience, we draw from our deep knowledge to envision innovative new solutions for ever-evolving challenges in the technology marketplace. www.thechannelcompany.com
© 2021. CRN is a registered trademark of The Channel Company, LLC. All rights reserved.
The Channel Company Contact:
The Channel Company